Privacy Policy

Effective Date: June 2025

This Privacy Policy explains how Golden Star International Ltd (“we,” “our,” or “us”) collects, uses, discloses, and protects your personal information when you visit or make a purchase from goldenstar.org.uk.

1. Introduction

Your privacy matters. This policy covers how we process personal data collected through our website, during transactions, and through customer support or communications. By using our services, you consent to our practices outlined below.

2. Scope of This Policy

This policy applies to all users of our website and services globally. It covers data collected via our web forms, checkout process, payment integrations, cookies, and account registration.

3. Information We Collect

Identity Data: Full name, date of birth (if required), ID/passport (for high-value or compliance-based verification)
Contact Data: Email, phone number, billing and shipping addresses
Financial Data: Bank transfer info, crypto wallet address, payment confirmations, card metadata (via secure gateways)
Technical Data: IP address, device type, browser info, location, OS version
Usage Data: Clickstream behavior, session duration, referral URLs
Communications: Emails, support chats, auction participation

4. How We Use Your Information

To process orders and payments
To fulfill and track shipments
To manage your account and preferences
To verify identity and prevent fraud
To comply with AML/KYC and tax regulations
To send updates, promotions (if opted-in), and respond to inquiries

5. Legal Bases for Processing

We process your data based on the following grounds: contract necessity, legal obligation, legitimate interest, and explicit consent (where applicable).

6. Payment Processing Specifics

Cryptocurrency: We log transaction hashes, wallet addresses, and crypto type. Payments are non-reversible once confirmed on-chain. We do not access private keys.
Bank Transfers: Payer info is verified. Wire instructions and receipts are securely logged for AML compliance.
Card Payments: Visa/MasterCard payments are handled by PCI DSS–compliant partners. We do not store or process card numbers directly.

7. Disclosure to Third Parties

We do not sell your data. We share minimal data with service providers who help us deliver our services (e.g., payment gateways, logistics, compliance consultants) under strict confidentiality agreements. We may disclose data to legal authorities upon valid legal request.

8. Data Retention

We retain your data as long as necessary for legitimate purposes including regulatory compliance, dispute resolution, tax reporting, and fraud prevention. You may request deletion where legally permissible.

9. International Transfers

If you are located outside the UK, your data may be transferred to and processed in countries that may not have equivalent data protection laws. We ensure all transfers are legally compliant using recognized safeguards.

10. Cookies & Tracking

Cookies help us operate and personalize our website. We use analytics and functional cookies. You can disable cookies in your browser settings. See our Cookie Policy for full details.

11. Your Rights

Right to access personal data
Right to rectification or erasure
Right to restrict or object to processing
Right to data portability
Right to withdraw consent
Right to lodge a complaint with a data protection authority

12. Data Security

We use SSL encryption, firewalls, anti-malware, encrypted data storage, access restrictions, and internal policies to secure personal data from unauthorized access, alteration, or loss.

13. Children’s Privacy

We do not knowingly collect data from individuals under the age of 18. If we discover such data, it will be promptly deleted.

14. Updates to This Policy

This Privacy Policy may change from time to time. Any updates will be posted on this page with a revised “Effective Date.” Continued use of our services indicates your acceptance of the updated terms.

15. Contact Us

For any privacy-related inquiries or data access requests, please contact our team at: privacy@goldenstar.org.uk