Terms of Use

Terms of Use

Effective Date: June 2025

Welcome to the website of Golden Star International Ltd. These Terms of Use govern your access to and use of our website and services. By accessing the site, you agree to be bound by these terms. If you do not agree, please discontinue use immediately.

1. Agreement and Acceptance

These terms form a legally binding agreement between you (the user) and Golden Star International Ltd. Accessing or using our services implies full acceptance of these terms.

2. Eligibility

You must be at least 18 years of age and legally authorized to purchase precious metals in your jurisdiction. We reserve the right to request age or identity verification at any time.

3. Account Registration and Security

  • Users may register an account to place orders or participate in auctions.
  • You are responsible for maintaining the confidentiality of login credentials.
  • You agree to notify us immediately of any unauthorized use of your account.

4. Product Information

We offer bullion, coins, diamonds, and collectible products. While we strive for accuracy, we do not guarantee that product descriptions, images, or pricing are always error-free.

5. Pricing & Market Volatility

Prices are displayed in USD and are subject to change based on global market conditions. Final prices are locked in at checkout. Cryptocurrency exchange rates are determined at the time of transaction.

6. Payment Methods

  • Cryptocurrency: Supported coins are listed at checkout. Payments are final once confirmed on-chain. We are not responsible for gas fees or incorrect transfers.
  • Bank Transfers: Orders are processed after fund receipt and verification. Delays may occur due to banking procedures or fraud checks.
  • Visa/MasterCard: Processed via secure, third-party PCI DSS-compliant gateways. We do not store card data.

7. Order Processing

All orders are subject to review and confirmation. We reserve the right to cancel or refuse any order for reasons including fraud suspicion, pricing errors, or regulatory concerns.

8. Shipping & Delivery

We offer insured global delivery with tracking. Estimated delivery times vary based on destination. Buyers are responsible for customs duties, taxes, and compliance with local laws. Title and risk transfer upon shipment.

9. Returns & Finality of Sale

Due to the nature of precious metals and volatile pricing, all sales are final. We do not accept returns or offer refunds except in cases of delivery error or product damage reported within 24 hours of receipt.

10. Auctions

Users may participate in time-limited auctions. All bids are binding. Winning bids must be paid within 24 hours. Failure to pay may result in account suspension.

11. Intellectual Property

All site content, including text, images, logos, and product data, is owned or licensed by Golden Star International Ltd. Unauthorized use or reproduction is prohibited.

12. Limitation of Liability

We are not liable for delays, losses, or damages resulting from market changes, blockchain failures, banking delays, force majeure, or third-party service issues.

13. Indemnification

You agree to indemnify and hold harmless Golden Star International Ltd, its affiliates, and employees from any claims arising from your misuse of the site or violation of these terms.

14. Dispute Resolution & Governing Law

These terms are governed by UK law. Any dispute shall be resolved under the exclusive jurisdiction of courts in London, UK, unless otherwise agreed to in writing through arbitration.

15. Force Majeure

We are not responsible for failure or delay caused by events beyond our control, including but not limited to natural disasters, cyberattacks, war, or government actions.

16. Contact

For any inquiries or legal concerns, please contact us at: legal@goldenstar.org.uk